| Experience | |
 |
Strategic Planning |
|
Productivity Analysis |
|
Merger and Acquisition Support |
|
Litigation Analysis and Support |
|
Process Analysis and Change |
|
Business Analysis |
|
Change Management |
|
Project Management |
|
Regulatory Compliance |
|
Life Insurance Administration System Installation |
|
|
Automated Correspondence System Installation |
|
Underwriting Workflow Analysis |
|
Comparative Analysis of Industry Underwriting Guidelines |
|
Pricing Analysis and Development |
|
Bonus Program Development |
|
Incurred But Not Reported Claims Analysis |
|
Call Center Logging Development |
|
Call Center Software Installation |
|
Productivity Matrix Design and Implementation |
|
Account Relationship Management |
|
Management Report Design and Implementation |
|
Operational Management - Billing and Collection |
|
Operational Management - Customer Service |
|
Operational Management - Underwriting and New Business |
|
Operational Management - Central Records |
|
Operational Management - Claims Processing |
|
Rate Increase Implementation and Administration |
|
Customer Care |